Member Help

help-login

Site Requirements and Technical Issues

Q

I keep receiving the message "Your session has timed out"

A
For the security of our members, our site has an enforced time-out after 20 minutes of no activity. Further, JapanCupid.com requires certain programs and internet browser settings to work correctly.

Click here for more information.

Cupid Media, the Cupid Media Logo and JapanCupid.com are registered trademarks of Ecom Holdings Pty Ltd and used with permission by Cupid Media Pty Ltd.